Independent orthodontic laboratory delivering a personalised service since 1991
Frequently Asked Questions
Please select from the categories below:
Impressions may have imperfections such as drags, bubbles or holes. Occasionally, slight distortions can occur, which might only be noticeable when compared to another impression. It's crucial that the impression captures all teeth and covers the entire palate.
Please ensure impressions are thoroughly checked before leaving the practice. If unsure, consider taking an additional impression.
Essix Retainers: 3 days
Bonded Retainers: 7 days
Longterm Retainers: 3 days
Clear Aligners: 14 days
NiTi Spring Aligner: 7 days
Orthodontic Removable Appliance: 10 days
For 3-day or 24-hour express services, please contact us for more details.
To create your drill guide, we need the following:
A CT scan.
Study models or an intraoral surface scan.
The implant system brand you plan to use.
Drill sizes and sleeve (if applicable).
We recommend using both upper and lower silicone impressions along with a wax bite. Providing both arches ensures there is enough space for movement and proper alignment.
We combine your patient’s CT scan with their surface impression/scan to plan implant placement based on bone density. We then print a highly accurate drill guide, using bone level or teeth as reference points.
We recommend using Special Delivery or a recorded post/courier service to ensure the parcel is traceable.
For parcels sent from outside the UK, please use recorded post for reliable tracking.
We use SMOP CoDiagnostix software, compatible with various implant brands, to design the drilling guide and plan implant placement.
Due to the loss of many packages sent using FreePost, we have implemented a new system.
To obtain your postage label, please visit: Royal Mail Postage Label on our website.
This new method allows both you and us to track the package, ensuring that it arrives safely and that we can provide the best service possible.
Please email us photos from multiple angles (front, occlusal, 'chin-up' and profile) or send impressions, indicating the specific concerns of the patient. We will review the information and provide you with various treatment options.
A composite attachment, or anchor is a piece of composite material bonded to the tooth. It serves as a grip or anchor for the appliance, providing stability during treatment.
To open the bite, apply composite to the 6’s or 7’s of the opposing arch. This process typically takes 2 to 6 months for the teeth to over-erupt, following the Dahl principle, resulting in an opening of approximately 3mm at the front. After this period, the composite can be removed.
Our NiTi Springs Aligners and Bonded Retainers contain nickel. However, we can create a Bonded Retainer using nickel-free wire or recommend an alternative appliance for teeth alignment with nickel-free wire. Please ensure to clearly note on the lab sheet if your patient has a nickel allergy.
Our 3D department offers digital scanning, 3D printing and treatment planning services. If you have an intraoral scanner, you can send digital impressions. Which helps save both time and money.
We can only make a retainer if it is for a different arch, as both appliances cannot be produced from the same impression. We will first create the Aligner to achieve alignment. Afterwards, a new impression and lab sheet will be required to fabricate the retainer.